Live / Mobile
This page sets out the legal terms that govern your use of rs99. Access to our platform, including account registration, deposits via Rocket or Bank Transfer, and game participation, depends on your local law and the eligible regions we serve.
rs99 operates under terms that are shaped by the legal requirements of the regions we serve. Access to this platform, including account creation and any transactions you make — whether through Rocket, Bank Transfer or other configured local payment routes — is conditional on your eligibility under applicable local law. We do not represent that access is lawful in every jurisdiction; it is your responsibility to confirm your own eligibility before registering or making any deposit. Where access is available in your region, your use of rs99 constitutes acceptance of these terms. We may update our policy posture when regulatory or operational circumstances change. Any updates will be published on this page and will take effect from the date shown. Your continued use of the platform after a published update means you accept the revised terms. If any clause in these terms is found to be unenforceable in your jurisdiction, the remaining clauses continue to apply. Our configured payment routes — including Rocket and Bank Transfer — are payment tools only; their presence on the platform does not constitute legal advice or a representation of local legality. For questions about what these terms mean for your account, our support contact path is listed in the section below.
Our legal terms draw a clear boundary around four areas of your interaction with rs99. Knowing what falls inside and outside this policy helps you understand your rights and our obligations accurately.
Account registration, login and profile management fall fully within this policy. Rules around eligibility, verification and account suspension are governed here. Access depends on your region and local law — we do not override local legal requirements.
Deposits and withdrawals processed through our configured payment routes — including Rocket and Bank Transfer — are subject to these terms. Transaction records visible in your account wallet reflect what has been processed; query anything that looks incorrect through our published support route.
Game content, lobby pages, promotional notices and legal documents published on rs99 are covered by this policy. We retain rights to our own content. Game content from studios available in our lobby is subject to each studio's own licensing terms separately.
Payment processors, mobile wallet providers and game content studios operate under their own separate terms. rs99 is not responsible for third-party policies. Where Rocket or Bank Transfer routes connect to external processing networks, those networks hold their own legal standing.
You have several concrete actions available to you under these terms. Your account dashboard shows your transaction history — including any deposits made via Rocket or Bank Transfer — and you can review these records at any time after logging in. If any account detail is incorrect, such as your registered contact information or wallet reference, you can raise a correction request through our support channel. We aim to handle correction requests with accuracy; we will confirm what information we hold and what can be amended according to our verification process. You also have the right to ask questions about how your account data is held and what it is used for. If you decide you no longer want to use rs99, you can contact support to request account closure, at which point your data handling moves to our retention process described in the section below. Every step described here is available through the published support route — no separate legal process is needed for routine account matters.
Log in and open your account wallet to see a full transaction history. Deposits via Rocket and Bank Transfer appear with date, amount and status. If anything looks wrong, note the transaction reference before contacting support.
Submit a correction request via the support route listed on this page. We verify your identity before making changes to contact details or wallet references. We will confirm what was updated once the correction is processed.
If any clause in these terms is unclear, send your question through our published support route. We aim to respond with a plain explanation, not a re-statement of legal language.
Contact support directly to begin account closure. Outstanding wallet balances need to be resolved before closure completes. After closure, your data is handled under our retention terms.
If a section of this policy raises a question about your account or your rights, use one of the contact routes below. We do not publish operating hours or response time commitments that we cannot verify, but each route below is one we actively maintain. Use the route that matches your query type — account-specific questions are handled faster with your account reference ready.
Open the chat window from any page on rs99. Describe your policy question or account issue clearly. For correction requests, have your registered contact detail and a transaction reference ready before you start.
Send your policy or account query to our published support email address. Include your account reference and the specific clause or transaction you are asking about. We reply to the registered email on your account.
Log in and navigate to the help section inside your account. You can submit a support ticket directly from there. This route keeps your account reference attached automatically, which helps us handle your query accurately.
We collect only the information needed to operate your profile, process transactions through configured routes like Rocket and Bank Transfer, and respond to your support requests. We do not sell your personal data to third parties. Our data handling approach follows the practical requirements of the regions where we operate, and access to your stored data is restricted to the operational processes that require it.
We collect your registration details, transaction records and account activity logs. This is limited to what is necessary to run your account and process your deposits and withdrawals. You can ask what specific data we hold by contacting support.
We use cookies to maintain your login session and understand how pages are navigated on rs99. You can manage cookie settings through your browser. Disabling session cookies may affect your ability to stay logged in during a wallet transaction.
Account data is retained for the period required by our operational and legal obligations. After account closure, data moves to a restricted retention state. You can request information about your retention period through our published support contact route.
All data correction and deletion requests go through our support route. We verify your identity before acting on a request. We do not process data change requests submitted anonymously or without an account reference attached.
These are the questions we see most often about how our legal terms affect your account, your data and your rights on rs99.
Yes. Access to rs99 depends on your local law and the eligible regions we serve. We do not confirm that access is lawful in every location. It is your responsibility to check your own eligibility under applicable local law before registering or making any deposit.
Log into your account and open the wallet section. All processed deposits — including those made via Rocket and Bank Transfer — are listed with their date, amount and status. If a transaction record looks incorrect, note the reference and raise it with our support team.
Contact us through live chat or our support email with your account reference and details of what needs correcting. We verify your identity before making any change. Once completed, we send a confirmation to the registered contact on your account.
Yes. Send your request through our published support route with your account reference. We will confirm what data we hold and how it is being used. We do not share your data with third parties outside our operational requirements.
After closure, your data moves into a restricted retention state in line with our operational and legal obligations. You cannot reopen a closed account, but you can ask for information about how long your data is retained by contacting our support team.
Any update to our legal terms is published on this page with an effective date. Continuing to use rs99 after the published date means you accept the revised terms. We do not send individual notifications for routine policy updates.