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Your rs99 account wallet connects directly to Rocket and Bank Transfer, the two verified deposit and withdrawal routes we have configured for Bangladesh. Open the cashier section inside your account to see the payment fields, limits and instructions shown there for your region.
Funding your account starts at the cashier counter inside your rs99 wallet. We have configured Rocket and Bank Transfer as the active deposit routes for Bangladesh — pick the one that matches how your money sits right now. If you use Rocket on your phone, the deposit path stays inside mobile access without switching apps. Bank Transfer works when you want to move a larger amount directly from your bank.
Log in and head to the deposit section inside your account. The cashier screen shows the active payment routes configured for your region.
Select the route that matches your wallet or bank. The screen shows the account details or mobile number you need to send funds to.
Type the deposit amount within the range shown on screen. Copy the reference number exactly — this is how your transfer is matched to your account.
Complete the transfer from your Rocket wallet or bank. Once the route confirms receipt, the balance updates in your account history.
When you want to move funds out, the withdrawal section sits in the same cashier area as deposits. We support Rocket and Bank Transfer as payout routes — the fields visible on your withdrawal screen tell you which is currently available for your account. You will need to enter the Rocket mobile number or bank account details that match the name on your rs99 account; this is a standard account-ownership check, not an extra step we invented. The minimum and maximum amounts for each route are shown on screen at the time you request the withdrawal.
Inside your account, open the cashier and choose the withdrawal tab. The available payout routes for your region appear there.
Choose Rocket or Bank Transfer. Enter the wallet number or bank details that match the name registered to your account.
Type an amount within the range shown on screen. Amounts outside those limits will not be accepted — follow the fields exactly.
Your withdrawal request appears in account history with a status label. That label is the accurate source — check it before contacting support.
Before your first withdrawal is processed, your account may prompt you to complete an identity or wallet-ownership check. The fields and documents required are shown inside your account area — we do not set a fixed document list here because the fields displayed depend on what your account record already holds. In general, the check confirms that the withdrawal destination — your Rocket number or bank account — belongs to the same person who opened the account. Follow the prompts exactly as shown; uploading a clear image of the requested item on first attempt keeps the process moving.
After your first withdrawal request, the account screen shows which verification fields are outstanding. Follow only those prompts — do not submit documents through external channels.
The check links your Rocket number or bank account to your account name. Use the exact wallet or account you plan to withdraw to.
Where the account asks for an image, upload a clear, complete file on the first attempt. Blurry or partial uploads extend the review.
Once submitted, the system may issue a reference number or ticket ID. Save it — you will need it if you follow up through support.
We have two verified payment routes active for Bangladesh accounts: Rocket and Bank Transfer. Rocket works through the mobile wallet you already use — the deposit and withdrawal fields accept the registered Rocket number directly. Bank Transfer suits accounts moving larger amounts through a local bank account. Both routes appear inside the cashier section of your account. Availability may depend on your region and account status, so check the cashier screen for the options shown against your account at any given time.
Mobile wallet deposit and withdrawal. Enter your registered Rocket number in the cashier field and confirm from your phone.
Direct bank-to-account route for larger amounts. Bank details are shown on the deposit screen; use the reference number provided.
Every deposit and withdrawal you make through rs99 banking generates an entry in your account transaction history. Cross-checking your wallet receipt against that entry is the clearest way to confirm a transfer landed correctly — or to build a case for support if something looks off. Rocket sends a confirmation SMS with a transaction ID; Bank Transfer produces a receipt from your bank. Keep both. The account history entry shows its own reference number, a status label and a timestamp. When those three details match your wallet receipt, the transaction is reconciled.
Every transaction on both sides — your Rocket SMS or bank receipt and your rs99 account entry — carries a reference number. Note both and keep them together.
Your account history shows statuses such as pending, completed or declined against each entry. These labels update as the route processes — check here first before contacting support.
The transaction history inside your account is the authoritative record of what has credited or debited your balance. Wallet confirmations are supporting evidence, not the primary record.
Keep your Rocket confirmation SMS or bank receipt, the rs99 transaction reference number and the timestamp for at least the period shown in account terms. These are the items support will ask for.
Your rs99 banking sessions run through the domain rs99. Before entering your account details or initiating a transfer, confirm you are on that domain — not a lookalike URL shared on social or messaging apps. We link your withdrawal destination to the identity on your account, which means your Rocket number or bank account must match the name you registered with. This is not an obstacle; it is the mechanism that stops an unauthorised party from redirecting your funds.
Always access your account through rs99. Bookmark the domain directly. Lookalike links circulated on social or chat platforms are not our pages and should not receive your login details.
Withdrawals go only to the Rocket number or bank account registered under your account name. This matching step is the primary safeguard against misdirected payouts — do not attempt to withdraw to a wallet that is not yours.
Where a verification check is triggered, follow only the fields shown inside your account. Do not send identity documents through email, chat or any channel outside your account area.
The support contact shown in your account help section is the route we maintain. Use it for banking questions. We will never ask for your password through support — if that happens, the contact is not ours.
These are the banking questions we hear most from accounts in Bangladesh. If your question is not covered here, the support route inside your account help section is the right place to raise it — especially for transaction-specific queries where your reference number will be needed.
Rocket and Bank Transfer are the two verified deposit routes configured for Bangladesh accounts on rs99. Open the cashier section inside your account to see which routes are currently active for your account and region.
Check the transaction history inside your account. A completed entry with a matching reference number and timestamp confirms the deposit credited. Keep your Rocket confirmation SMS as supporting evidence alongside the account record.
The minimum and maximum withdrawal amounts for each route are shown on the withdrawal screen at the time you make the request. We do not publish a fixed figure here as limits are shown live against your account.
Pending status means the payout route has not yet confirmed receipt on its end. Check the status label in your account history for updates. If it stays pending beyond what the screen indicated, contact support with your transaction reference number.
Your account may prompt a verification check before your first withdrawal. The exact fields required are shown inside your account area. Follow only those prompts — submit documents through your account, not through external channels.
If Rocket or Bank Transfer is not visible in your cashier, the route may not be active for your account or region at that time. Use the published support channel in your account help section to ask about availability.